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Got questions, need info, or want to book an event or table service? Drop us a line, and let’s make magic happen. Whether you’re planning a night out or curious about our next epic event, we’re here to help!

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Venue FAQ's

What are the operating hours for Sounders?

Sounders is open every day from 8 PM to 2 AM, except for Mondays and Tuesdays when we are closed.

How can I purchase tickets?

Tickets can be purchased online through our website or at the door if available. We recommend buying in advance to secure your spot and take advantage of any special offers and/or guarantee entry.

Do I need to be 18 to enter?

Yes, Sounders is a 18+ venue. Valid photo ID is required for entry.

Is there a Dress Code?

No there isn’t but we do expect you to still dress to impress ;)

Can I reserve a table or VIP area?

Yes! We offer a range of table and VIP packages for reservations. For more details and to book, please contact us at VIP@SoundersDallas.com or call XXX-XXX-XXXX.

Is there a coat check?

Yes, we provide a coat check service for your convenience. Please inquire at the entrance for more details.

What types of payment are accepted?

We accept major credit and debit cards. Cash is also accepted at the door and for certain purchases.

Are there any prohibited items?

For safety reasons, we do not allow weapons, illegal substances, outside alcohol, or large bags into the venue. All bags will be checked upon entry.

What should I do if I have a special request or need assistance?

Please speak with our staff or security personnel at any time for assistance with special requests or needs. We are here to ensure you have a great experience.

How can I contact Sounders for more information?

For any additional questions or concerns, please email us at info@SoundersDallas.com or call XXX-XXX-XXXX. We’re happy to assist!

Are there any health and safety measures in place?

Yes, we adhere to all local health and safety regulations, including sanitation protocols and crowd management practices, to ensure a clean and safe environment for all guests.

Can I bring my camera or recording devices?

Personal cameras and recording devices are not allowed in the venue unless you have special permission. Professional photography and videography require prior approval from our management team.